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Information for district & city councils

Returnable packaging in your region

8-minute overview: How Again Again works, and how your council can support the establishment of a returnable packaging system in your region.

Waste issues are pervasive. The pressure is on to reduce waste to landfill, and legislation is pending that will see outright bans and polluter pays penalties come into action. The spotlight is–quite rightly–on single-use packaging as this makes up 1/3rd of plastic waste, and 1/2 of ocean litter.

With Again Again’s open technology platform, it is super simple for the public to use their phones, like library cards, to access the returnable containers that you offer them. It’s free for them unless they don’t return the containers in a timely manner. It’s cost effective for the vendors too - cheaper than single-use packaging.

Your council can use Again Again’s platform to enable circular management of returnable packaging in your region. Notably, you are well placed to support human resources in your region to activate behaviour change on the ground. The subsidisation of containers is a reasonable investment for councils to consider now that Again Again’s platform protects and assures this investment.

 

 

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It’s all about behaviour change

We believe that the greatest impact a council can make is by activiating behaviour change, locally.

Most people are pretty set in their convenient ways, and many of them simply don’t get that there is a problem with single-use packaging–so why would they bother doing something else? They need help to come into the light.

Vendors–those who are not already driven to be a part of the solution–may be open to the idea of a returnable network, but sadly it is also our learned experience that unless they have some skin in the game, they mostly tell you they are behind something new, but also stick to their old ways too.

We really encourage councils to take this pretty seriously. Our observation is that councils that have supported community groups, like SUCFree Wanaka, to really activate change have (hands down) seen the greatest waste reduction. Other councils who have paid for cups and plonked them into cafes, full of hope, have had markedly less impact.

It is tempting to think that paying for all the containers and dropping them into your local food & beverage vendors will change behaviour. It probably won’t.


Leverage your investment

It is our learned experience that the most impactful action to get rid of SUP is to… get rid of it! If vendors stop offering it, the impact is immense. Second to this, vendors adding a charge to SUP is also powerful.

In the case that the council is contributing to the costs of establishing of a fleet of containers for vendors, we recommend that the benefits to the associated vendors are linked to a pricing structure that rewards these behaviours and drives behaviour change at the counter.

For full details of this proposal, please see here.

 
 

Funding options

Option one

Activate behaviour change

We’re not the experts here, but we have seen that funding directed to local community groups for activation, goes a long way.

Waste educators, activation events, resourced social media marketing and mandated council-venue actions all go a long way towards moving the dial.

We encourage you to put at least 1/3 of your budget towards behaviour change and activation.

Councils often have great waste educators, and we have an activation event that you may wish to utilise too.


Option two

Subsidise Again Again containers

An entry set of Again Again branded containers, including a ready scan station, comes in from $329+gst for coffee and $379+gst for food containers. All StartNOW packs are detailed here. (These can’t be discounted for bulk as they are already at rock-bottom prices to help vendors access them.)

Council subsidies go a long way towards helping vendors get set up, however, we strongly recommend that councils don’t 100% subsidise these StartNOW packs. Even simply asking vendors to cover a minimal $100+gst of this will ensure you only bring committed cafes into your local network.

This will Facilitate the lowest usage fees for vendors

If the cost of the containers is covered by the vendor (+/- council subsidy), this means that they will benefit from the lowest usage fees, and no tie-ins or monthly minimums.

This takes away all of the risk for vendors - and makes Again Again’s network cheaper than single-use. Every time the platform is used, the vendor also saves the cost of the SUP that they are avoiding.

Importantly, there are no monthly subscription fees. Our learned experience is that, except for the most committed vendors, subscription models don’t work, and in time, vendors drop out. The pay-per-use model we now run supports vendors staying in the network and developing growing adoption with their customers over time.


Option THREE

Create a ‘your-region’ fleet

Again Again’s platform can support any containers at all. For full commitment, your council could purchase and brand containers (after consultation with local vendors to ensure they are the right ones for them). You can put a message of ‘we’re sorting out waste in our region’, or ‘let’s do this together’, on the containers.

Again Again’s platform protects your investment into these - it encourages the cups and containers to stay in circulation and come back, and if they don’t, Again Again will reimburse you for them.

You may again wish to work with a partner, or community organisation and have them manage this.


 
 

Case study

SUC Free Wanaka

In 2018 a consortium of Wanaka hospitality vendors and advocates got together to take the next step on from going plastic-bag free. With a small amount of grant funding from Queenstown Lakes District Council SUC-Free Wanaka selected Again Again as the most commercially viable and scalable solution to help them go SUC-free by the end of 2022.

In 2021, SUC Free Wanaka was well on the way to achieving their mission. An outstanding 72% of Wānaka residents have given up take-away cups according to a survey released by Wastebusters.

Read a little more about their journey in our stories.

SUC Free Wanaka have produced an AMAZING resource to help other regions follow their lead. They ask (very reasonably!) for koha.